­­­­­­­­­­­ABOUT US

Trinity Health Of New England is an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.

In New England, our hospitals, walk-in clinics, medical offices, specialized facilities, affiliated institutions, and foundations serve a population of nearly 3 million people.

As a dynamic part of Trinity Health, based in Livonia, Michigan, and one of the nation's largest multi-institutional Catholic healthcare delivery systems, Trinity Health Of New England is uniquely positioned to advance health care through alliances with the University of Connecticut School of Medicine, the Frank H. Netter MD School of Medicine at Quinnipiac University, and through our own research institutions dedicated to the development of primary care, new treatments for cancer and MS, and much more.

At a glance...

• Over 11,000 Colleagues
• $1.967 Billion in Annual Revenue
• 4 Acute Hospitals
• Licensed In-patient Rehabilitation Hospital
• 1,468 Beds
• 1,100 Total Employed Providers
• 3,100 Affiliated partners

POSITION PURPOSE 

Provides strategic leadership and operational direction to a group of Health Ministries (HMs) in the development and execution of regional strategic and operating plans that align with overall system strategies. Leads the development of a viable regional healthcare ministry that reflects community needs, achieves organizational goals, and advances the philosophy, mission, and vision of Trinity Health.  Provides executive leadership and oversight within defined service areas that ensure excellence in the care experience and operational efficiencies across a variety of delivery settings. Seeks out and capitalizes on the advantages of regional and system resources including scale, people, and intellectual capital.  Fosters an unrelenting focus and climate of urgency that balances the opportunity to transform care delivery with the operational realities and the need to meet service excellence, operating and financial results today. Provides leadership and guidance to regional teams, fostering collaborative planning, innovation, and decision-making.  Engages physicians and partners with them to identify opportunities for growth and collaboration.  With a focus on population health, links care management activities across the full continuum to include the development of innovative business and care management models.  Provides leadership in the ongoing implementation of strategies to build a "People-Centered Health System."

Creates an organizational culture that celebrates diversity and a community of engaged and committed persons serving the healing ministry with a focus on competencies that support values of respect, social justice, care of the poor and underserved, compassion, and excellence.  Ensures effective governance and establishes participative management and engaged organizational climate that develops and maintains talent and inclusiveness within the HMs and throughout the region. 

ESSENTIAL FUNCTIONS

1. Cultural Alignment: Knows, understands, incorporates, and demonstrates the Trinity Health mission, vision, and values in leadership behaviors, practices, and decisions.
   
   
2. Executive Leadership: Serves as an executive of Trinity Health, providing advice, guidance, and leadership in developing system and regional strategies/direction and in the achievement of performance goals. Seeks out, embraces, and capitalizes on the advantages of regional and system resources, diversity, scale, replication opportunities, people, and intellectual capital.   Participates and actively engages in the Health Ministry CEO Council to advance system integration and performance.
   
   
3. Regional Direction: Provides executive leadership and directly supervises the regional executive team ensuring the achievement of financial, operational, and strategic plans with a focus on excellence in people-centered care in a variety of delivery settings. Champions change and improvement - seeks out and employs effective change management and performance improvement techniques and tools.
   
   
4. Regional Accountability and Responsibility: The Regional Presidents and CEOs report to and are accountable to the COO. The Regional Presidents and CEOs are accountable for the selection, evaluation, and overall success of the senior leadership teams within the region.

The Regional Presidents and CEOs lead and implement effective governance in partnership with the regional boards.  Ensures effective integration of regional activities, system services, and subsequent operating metrics.

5. Dual Accountability and Authority Matrix (A2): The Regional President and CEO share accountability and authority for specific system-supported and led functional responsibilities. The Region President and CEO is responsible for:

• Local Health Ministry (HM) strategy and execution in alignment with the system strategic plan.
• Direct supervision of the local A2 leaders.
• Co-Hiring, firing, and performance reviews of A2 leader with the System A2 executive
• Integration of System A2 function and plans into the local HM strategy
• Oversight of other accountabilities for the HM functional leader

6. Strategic Plan: Leads the formation of the regional vision and strategic plans, the development and achievement of its goals and objectives and evaluates the Region’s continuing effectiveness within the framework of Trinity Health. Ensures the analysis of community needs and the development of supportive programs and services, especially for the poor, populations at risk, and the underserved.  
   
   
7. Clinical Delivery: Facilitates the development and implementation of integrated clinical service delivery platforms across the region and in alignment with system integration plans. Champions physician alignment strategies that lead to growth within the region. Ensures the coordination of actions and realization of service efficiencies that drive increased clinical quality, patient safety, and enhanced patient and physician satisfaction and responsiveness to marketplace growth and needs. Serves on the board of SONE Health and provides leadership in the shift to value-based care through Alternative Payment Methods.
   
   
8. Mission and Diversity: Develops and sustains an organizational culture that celebrates a diverse community of committed persons serving the healing ministry with a focus on developing competencies that support values of respect, social justice, care of the poor and underserved, compassion and excellence.
   
   
9. Talent Development: Mentors and develops regional leadership, fostering achievement of goals and objectives, high-performing leadership practices, collaboration, innovation, and interdependence. Employs participative management and leadership approaches that optimize organization resources and talent effectiveness and organizational learning.

10. Community: Actively participates in associations and groups within the region. Establishes and maintains relationships with key community and state leaders to facilitate the accomplishment of regional and system goals and objectives.

11. Engagement: Develops and sustains an environment that supports the optimum engagement of colleagues and physicians.  Champions behaviors that include respect for individuals, open, honest, and direct communication, collaboration, and integrity to attain engagement. 

12. Regulatory and Compliance: Maintains a working knowledge of applicable Federal, State, and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

LEADERSHIP COMPETENCIES  

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:

Mission Statement:  We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values:

• Reverence:  We honor the sacredness and dignity of every person.

• Commitment to Those who are Poor:  We stand with and serve those who are poor, especially those most vulnerable.

• Justice:  We foster right relationships to promote the common good, including the sustainability of Earth.

• Stewardship:  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

• Integrity: We are faithful to those we say we are.

• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

Trinity Health Leaders have an:

• Absolute dedication to the patient experience, quality, and patient safety.
• Commitment to colleague engagement with a demonstrated ability to improve.
• Understanding and ability to implement new care models to deliver the triple aim through people-centered care and Alternative Payment Models.
• Appreciation for the intricacies in managing physician/clinical relationships and successfully align and engage clinicians.
• A Leadership philosophy that integrates performance excellence methods and a management system to achieve continuous operational excellence.
• Ability to operate in complex matrix environment working effectively with local and system teams. 
• Experience in a mission-based organization that effectively assures the development of a sustainable business model that supports effective execution of the mission – by never losing sight of it.
• Ability to lead and operationalize growing market share and covered lives.

MINIMUM QUALIFICATIONS

1. Must possess a thorough knowledge of healthcare management principles and techniques as normally obtained through a Master's Degree in Health Administration or a related field and a minimum of ten (10) years of management experience, including experience as the Chief Operating Officer and/or President/Chief Executive Officer of an integrated health care entity.

2. Advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs.

3. Extensive knowledge and understanding of current health care trends and practices.

4. Highly developed interpersonal and communication skills and business acumen.

5. Must be able to operate effectively in a collaborative, shared leadership environment.

6. Ability to identify, create and foster an organizational culture that is supportive of and builds upon the Trinity Health faith-based traditions and vision for a healing ministry.

7. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Should have a passion for transforming our health care system into one that delivers people-centered care and the triple aim of better health, better care, and lower costs.  Should have evidence of helping health care organizations make meaningful progress in pursuing these goals.

8. Should have experience and accomplishments demonstrating a willingness and ability to manage/or be part of a management team that successfully managed across the continuum of care including physician practices and beyond the acute setting only.

Candidate Profile

1. Mission Driven Leadership – shape, articulate and execute our differentiated Catholic healthcare strategy. Demonstrated knowledge and understanding of Catholic healthcare – must know the business. Engagement in the local competition and how we can continue fulfilling missions while remaining competitive in current market. Experience leading in a faith-based, multi-site healthcare system. Candidate should possess relational and interactive skills that can stabilize regional executive leadership and attract new leadership/specialized talent.

2. Stewardship – knows, understands, and willing to incorporate and demonstrate the Trinity Health mission, vision and values in leadership behaviors, practices, and decisions. Ability to articulate successes in these areas in leadership and stewardship.

3. Strategic Thinking and Planning – demonstrated experience leading strategic transformations in which you have fostered change and continued to build the culture while working within a complex matrixed organization. Demonstrated ability to verbalize and execute a strategic plan in a very competitive market. Evaluate the organization by function and position so as to achieve strategic alignment and high performance.

4. Executive Leadership – ability to seek out, embrace, and capitalize on the advantages of regional and system resources, diversity, scale, replicable opportunities, people, and intellectual capital. Full scale planning and direction of organizational management functions to be able to monitor progress and make changes where necessary based on results and feedback. Ability to establish key strategy driven metrics and lead effectively in a metrics-rich operating environment. Demonstrated experience in strategic planning, capital planning and allocation in pursuit of fulfilling organizational goals. Appreciate and ably lead the rapid pace of change and investment from inpatient to outpatient and virtual services while achieving our goals of total population cost and outcomes management. First-hand financial acumen, including the ability to allocate and measure returns on capital, is important given massive capex plans.

5. Communication –must have the ability to effectively communicate relentlessly to all audiences inside and outside of Trinity Health with clarity, transparency, empathy, authenticity, active listening, and affirm with actions. Will be an active member of the community and must collaborate with confidence, engaging with leaders in the community serving as the face of Trinity Health Of New England.

6. Cultural Alignment – development of fellowship while maintaining a healthy curiosity. Galvanize leadership team and build trust. Strong emotional intelligence and composure. Ability to incorporate the Trinity Health mission, vision, and values in leadership behaviors, practices, and decisions.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).

• Must be able to travel to the various Trinity Health sites as needed. 

• Must be able to effectively analyze, communicate and respond.

• Must reside in the RHM service area.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification.  They are not to be construed as an exhaustive list of duties so assigned.