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Manager, Patient Experience (Enterprise)
Nemours is seeking a Patient Experience Manager to join our Patient Experience team in Florida! This is an in person role. This enterprise-level position shares responsibility for the implementation and sustainability of patient and associate engagement initiatives designed to improve and ensure a consistent patient/family experience across the organization. The position utilizes evidence-based best practices to develop programs that drive improvement around the patient experience. These programs include training and coaching to ensure new and existing associates have the tools needed to create an exceptional patient/family experience. This individual maintains an in-depth knowledge of patient experience measurement and reporting
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