About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Liase with Primary Care and Behavioral Health Division Heads/Department Chairs, physician leaders, Ambulatory Operations, and Access Center staff and others to lead the rollout of corporate and institute initiatives (ex: nontraditional hours, PTO notification process, processes to ensure acceptable patient wait times, etc.). • Create provider templates within Epic, and evaluate (and implement when appropriate) provider and office level schedule changes • Monitor metrics related to provider scheduling and office volume • Oversee patient complaint investigations • Support onboarding and offboarding of providers within PC and BH • Manage special projects as needed  
Experience Required

2 - 3 years' experience in community-based program planning/management, organization administration, or related work.

Education Requirements

Bachelor’s degree in public health, Public Administration, Public Policy or related field preferred

Special Requirements

Knowledge, experience and success in managing projects involving multiple stakeholders.

Demonstrated ability to effectively diagnose, isolate, and resolve complex problems pertaining to business operations, organization development, customer satisfaction, and change management.

Excellent organizational and interpersonal skills are required; strong oral/written communication skills, including diplomacy and the ability to work with all disciplines, levels, and backgrounds, is also a must.

Exceptional strength in strategic thinking, analysis and problem solving, organizational leadership, collaboration, and a results-oriented vision and focus.

Strong analytical skills, and experience with performance improvement methodologies and data-driven decision-making.
 
Ability to direct and manage multiple priorities, utilize effective 

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