ABOUT SAINT AGNES
Founded by the Sisters of the Holy Cross in 1929, Saint Agnes Medical Center has provided the highest quality and most compassionate care for Valley residents for more than nine decades. Since opening our first 75-bed hospital on Fruit and Floradora avenues (now 436 beds), Saint Agnes continues to lead and shape health care in the Central Valley. A lot has changed in the last 95 years, but our commitment to meeting the diverse needs of our growing population, and to healing the whole person—body, mind and spirit—still inspires everything we do.
To provide national support for our healing ministry, Saint Agnes and Saint Alphonsus Health System (Idaho and Oregon) joined together to form Trinity Health's West Region. This new venture allows us to optimize operational processes and streamline communication structures so we can keep our focus on what matters most—caring for our community.
Our growth continues with Saint Agnes Care, a nonprofit subsidiary of Saint Agnes Medical Center, comprised of primary, specialty and urgent care clinics. To provide better access and more convenient care, we continue to focus efforts on expanding telehealth and online scheduling capabilities for primary, urgent and specialty care.
Saint Agnes also continues to have success with its six accredited physician residency and fellowship programs and is proud to be Fresno's first nationally-recognized Baby-Friendly Hospital.
As our physician and virtual footprints grow, Saint Agnes remains committed to maintaining critical partnerships and to nurturing important relationships throughout the community in order to provide our patients the high-quality care they deserve. Guided by the values first inspired by the Sisters of the Holy Cross, Saint Agnes strives to be a blessing to the people of our Valley.
POSITION PURPOSE
The Chief Medical Officer (CMO) provides service to the medical staff and hospital leadership for the Regional Health Ministry (RHM) in order to assist them in fulfilling their mission, strategic plans and objectives which includes their responsibilities to the patient and the community for the provision of high quality, cost-effective and safe care. This position has impact on the quality, safety and financial outcomes of clinical and operational departments throughout the RHM.
In all roles and activities, it is anticipated that the CMO will network and build consensus, collaborate, and problem solve. This position will play a key role in the implementation of strategic and operating plans as well as service line development, in particular the strategies for physician relationships. These activities and initiatives shall be accomplished through the existing and revised medical staff structures/committees, Medical Group/Health Network and voluntary medical staff multi-facility physician task forces, committees, and the President and Executive Team meetings and informative relationships. The CMO in close partnership with the Medical Staff President will enable appropriate peer review within medical staff for enhanced on-going professional performance evaluation (OPPE) as well as focused professional performance evaluation (FPPE).
ESSENTIAL FUNCTIONS
Interpersonal Skills:
Articulate and clear in all communications with others.
Committed to the Mission, Values and Vision of Trinity Health and demonstrates this commitment through actions.
Collaborative in nature, willing to take on leadership role, approachable, facilitative with all.
Creative and positive in finding solutions to the day to day as well as the global issues faced by the RHM.
Mature in all actions. Seeks higher ground in all interactions particularly conflict.
Creates relationships that are useful to influence and create change. Strong change leadership skills
Areas of Expertise:
Clinical Care.
Medical staff governance and processes
Quality, Safety, Regulatory/Accreditation and Process Improvement.
Physician Relationships.
OPPE and FPPE
Hospital Management and operations.
Utilization management
Change management and Leading by influence
Decision Making:
Independent in judgment and actions that impact the outcomes of patient care or will affect operations of large departments and/or the operation of the RHM as a whole.
Operates freely to identify opportunities for improvement and implement needed changes. These decisions are clinical, qualitative, operational and financial in nature and determine the appropriate course of action.
All decisions are founded on professional practice standards, RHM policy or regulatory agency standards and requirements.
Position Accountabilities:
Provides effective communication between RHM management staff and facilities medical staffs to create superior relationships with physicians and to secure physician input into major decisions.
Responsible to the RHM President in a matrixed relationship for centralized medical staff functions such as quality, safety and utilization review and to the RHM President and other members of the Executive Team for medical directorships and operational activities related to the medical staff at their perspective RHM and all physician relationship activities.
Supports the formal medical staff function at all facilities. May chair committees as is appropriate. Works closely with the facility President and Medical Staff President. Holds self out as a resource in dealing with difficult medical staff decisions.
Assists in the development and implementation of the Quality Improvement process throughout the RHM in collaboration with the CNO, provides for the functioning and effectiveness of quality improvement systems to include internal and external operating systems that affect the delivery of physician care within the RHM. Sets a universal standard for the delivery of patient care. Is the leader in the setting of goals and improvement plans for all Trinity Health quality standards.
Participates and assists in the development of plans and implementation in all service line and patient care competency development. Is a resource and influencer in the accomplishment of needed goals and strategies.
Promotes all programs and services to referring physicians. Educates physicians and office personnel on all aspects of the RHM. Is a resource and problem solver when service issues arise.
Working with the President of the medical staff, provides leadership development opportunities. Sets goals and objectives for development of key medical staff for the RHM as a whole. Is a role model for changing behavior and creates opportunities for better understanding by medical leadership of business and strategic operations of the RHM.
Works directly with the Senior Vice President, Chief Medical Officer at Trinity Health in bridging the clinical arena of the HM to the development of Trinity Health standards of performance and Trinity Health policy.
Creates unity among the facility medical staffs and where appropriate seeks ways to collaborate and combine operations to effect greater team work.
Supervises and manages the medical affairs division to ensure achievement of objectives in a cost-effective manner and to ensure the continued improvement of physician/physician, and physician/administration and physician/community relationships.
Regularly engages with medical staff in issues of ED call coverage, and medical director responsibilities for various service lines and operational units within the RHM.
Works closely with the Physician Leader/Chief Ambulatory Medical Officer in the RHM medical group to enhance care coordination, improve seamless care delivery models for improved patient care and efficiency for the RHM.
Participates with the Senior Leadership Team of the RHM in all Managed Care strategies and negotiations.
Participates in Senior Leadership Council meetings and is a member of Executive Leadership.
Provides leadership to all of the RHM management teams. Is a resource to them for problem solving and physician/provider input.
Maintains professional growth and development. Keeps up on changing trends in the healthcare business. Is a leader in providing new learning in all areas of influence.
LEADERSHIP COMPETENCIES
As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
