The Director, Product Development will lead our organizations product strategy, development, implementation, and management by driving the success and growth of our organization by overseeing and managing the development of new product lines and existing products. The Director, Product Development will manage the implementation and ongoing synchronization of all Community Health Choice's programs, including regulatory review, program launch, and operational processes. Monitor programs operational performance post launch and collaborate with internal and external stakeholders. Integrate multiple project plans to create cohesive programs with identifiable critical path, task dependencies, project inter-relationships and major milestones, and manage programs project plans, schedules, and resources, ensuring completion within regulatory, scope, budget, time, and quality parameters.
JOB SPECIFICATIONS AND CORE COMPETENCIES:
Support leadership of all operational areas as the liaison to state and federal partners related to program readiness reviews, implementation, and ongoing oversight activities; to include STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace; Builds consensus across departments during the product development, implementation, and ongoing operations through strong cross-functional relationships to engage internal/external stakeholders and manage program initiatives to foster collaboration among project teams and business unit leaders to eliminate gaps in process design, risk and barriers, and to meet program implementation milestones.
Manages all program deliverables through the utilization of matrixed resources, escalates gaps and barriers in implementation and ongoing operational compliance with oversight from Vice-President, Product and Business Development & Sales; Prepare senior management program implementation and operational progress and performance metric reports and coordinate internal communication related to program operations.
Serves as industry subject matter expert in the functional areas of all programs covered services in a consultative role that develops business case methodologies for program related initiatives; participates in the development and implementation of business strategy.
Proven ability to quickly assimilate information and make informed decisions; logical, analytical thinker with great influencing, written and verbal communication abilities; ability to handle multiple priorities and deal with ambiguity
Identify program operational efficiencies to meet regulatory expectations, and develop a ?best practice? approach of the defined operational areas through the assessment of program operational strengths and weaknesses and enhanced operational models
Oversees and review post-implementation project reviews to close program projects and to address post implementation program issues, concerns, and improvement
MINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: Bachelors degree in Healthcare or Business Administration or related field. required. A masters degree in a relevant filed is preferred but not required. Work Experience (Years and Area): 10 years, experience with managed healthcare in STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace Management Experience (Years and Area): 5 years management experience Software Proficiencies: Microsoft Office (Word, Excel, Outlook)
ADDITIONAL SKILLS: Strong leadership and team management abilities, with a track record of driving performance and delivering results Excellent strategic thinking and problem solving skills, with the ability to analyze complete problems and develop creative solutions In-depth knowledge of managed care programs, such as STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace Strong project management skills, including the ability to manage multiple deliverables with competing deadlines Effective communication and presentation skills, with the ability to influence and engage stakeholders at all levels Travel around Houston, surrounding counties and Austin, TX
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.