Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy, and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease, and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy, and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch, we value collaboration, compassion, determination, excellence, innovation, integrity, and respect. These values are grounded in and expressed through the principles of diversity, equity, and inclusion. Our mission is directly tied to the humanity, dignity, and inherent value of each employee, patient, community member, and supporter. Our commitment to learning across our differences and similarities makes us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism, and inclusion.

The Quality Improvement Project Manager is responsible for a portfolio of projects representative of key initiatives of the Quality, Value and Safety Department and FHCC organization-wide goals that are related to patient safety, outcomes/effectiveness, equity, regulatory compliance, and patient and family experience. A successful project manager will collaborate with data analytics, process owners, oversee project teams, maintain all reporting and communications tools necessary to track and inform stakeholders of progress toward objectives. Use indicators of high quality of care in oncology, data, and evidence to make improvement recommendations to Quality leadership. This role requires a great deal of coordination with clinical operations leaders and medical leadership as well as other key administrative functions in the organization.

Responsibilities

• Manage quality improvement efforts as assigned by Quality leadership. This includes literature review on best practices, leading discovery work to identify the problem and key drivers, develop performance metrics, analyze root causes and contributing factors of gap, develop and manage appropriate interventions and review cycles to ensure successful achievement of goals
• Manage projects (quality improvement interventions) including developing the project charter, defining project goals, metrics, requirements, deliverables, scope, budget, timeline and risks as well as managing project change controls throughout the duration of the projects
• Monitor quality performance data, conduct chart audits as needed to understand key drivers of performance gaps, assist in development and monitoring of targeted interventions to address performance gaps
• Actively engaging with front line staff and clinical workflows to understand current state and inform process mapping and gap assessment as part of the QI process
• Collaborate with front line staff, managers, administrators, leadership and medical staff to facilitate QI interventions
• Serve as a subject matter expert in quality improvement, group facilitation, project management and change management approaches and tools
• Educate teams on Quality Improvement tools and approaches
• Successfully prioritize and manage multiple Quality Improvement initiatives with potentially competing resources

Qualifications

Required:

• Bachelor's Degree, or equivalent combination of education and experience.
• Minimum 3 years of experience in similar job experience in Quality Improvement.
• Quality and Performance improvement skills including problem definition and measurement, process gap analysis, development and evaluation of process interventions and monitoring and control systems for continuous improvement
• Certification in improvement (CPHQ) (may be completed within 1 year in role) or commensurate working knowledge experience (including but not limited to IHI Model for Quality Improvement, Lean, Six Sigma, PDSA, Rapid Cycle Process Improvement, Project Management Professional, ADKAR or other management methods).
• Demonstrated experience with Quality Improvement tools and methodologies (IHI model for improvement, Lean, Six Sigma, DMAIC, FMEA)
• Demonstrated experience with project management skills including developing project charters, executing and tracking of goals, metrics, scope, timeline, and budget and risks.
• Demonstrated experience with Change management skills including assessing skill and behavior gaps for successful implementation of new processes as well as approach to develop new skills and behaviors required for success in future state
• Demonstrated ability to understand, analyze and visualize data
• Familiarity with navigating medical record and reviewing patient charts
• Ability to create collaborative working relationships with all levels of the organization
• Strong written and verbal communication skills with experience leading presentations and facilitating discussions with diverse audiences
• Ability to solicit information from stakeholders using open ended inquiry

Preferred:

• Master's Degree
• CPHQ certification or commensurate work experience.
• RN or other licensed health care provider
• Working knowledge of
  • Electronic medical records/clinical information systems (Epic preferred)
  • patient safety and experience
  • regulatory and accreditation, specifically TJC and DOH
  • value based systems
  • metric development, analysis, and evaluation
• Intermediate to advanced experience with Microsoft Office products: Outlook, Word, Excel, PowerPoint

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.The annual base salary range for this position is from $96,532.00 to $152,584.00 and pay offered will be based on experience and qualifications. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.