New Brunswick, New Jersey
Manchester, Connecticut
Iron Mountain, Michigan
Posted: 18-May-23
Location: San Francisco , California
Type: Full Time
Salary: $280.95 - $380.11/hour
Categories:
Sector:
Preferred Education:
Additional Information:
Internal Number: R-35009
Organization:
SHSO- Executive Services
Position Overview:
Working in a dyad relationship with the Market’s Chief Medical Officer (CMO) and in partnership with medical groups, Independent Physicians Association (IPA) and service line leaders, this position will provide operational and strategic oversight and will be responsible for evolving to an efficient operating mode and strive for continuous growth. The Market president is responsible for the market’s operations, profit and loss (P&L), and support services. This position provides administrative leadership and direction to all operations and business entities of the markets’ hospitals, ambulatory care centers, and medical foundations. The Market President assures the quality of care and that cost-effective services are provided to the communities within the market; exercises necessary, appropriate authority and accountability for the administration and long-term planning for the hospitals and other associated health services business units; provides direction to the markets’ hospitals, ambulatory care centers, and medical foundations in adhering to system-level standards; maintain effective employee, medical staff, community, and Board relations; promotes positive community contacts and relationships. This position serves as the administrative liaison between Market’s medical staff leadership, Board members, market executives and Sutter Health System leaders.
Core Responsibilities:
This position will be responsible for all hospital and ambulatory operations; leading market service line dyad leaders to ensure successful execution of service line strategies; manage relationships and financing with medical groups; increase patient access strategies; and responsibility for patient experience across care continuum.
Education:
- Bachelor's Degree in Business, Healthcare or related field required. Master’s Degree in Business, Hospital, Healthcare Administration or equivalent from an accredited college or university preferred.
Experience:
- Expertise in healthcare administration with progressively responsible management experience (as typically acquired during 5-7 years) that includes senior roles in complex multi-facility environments
- Executive level experience in a multi-facility/matrix management healthcare system helpful
- Proven competence and success in financial operations, new business planning, development, implementation and management; board and physician relations and management development
- Solid experience integrating various components and support systems of healthcare into a functional continuum of care
- Demonstrated experience (generally 4-6 years) leading staff represented by organized labor unions
- Previous experience in healthcare service line management is desired
- Experience demonstrating effective/proactive employee relations philosophy required
- Demonstrated track record of developing and maintaining working partnerships with physicians
Knowledge:
- In-depth working knowledge of healthcare administration, operations and departments, with a strong emphasis on and understanding of financial management, strategic planning, physician relations, patient care, quality assessment and improvement, risk management and human resource management
- Proven business acumen and entrepreneurial risk-taking ability with proactive attitude and demonstrated creativity in problem solving
- Solid working knowledge of applicable laws and operating guidelines
- Firm understanding of the trends and issues affecting the healthcare industry, including managed care, clinical integration and quality outcomes
- Solid understanding of hospital compliance regulations/laws, federal and state wage and hour laws/regulations The Joint Commission (TJC), CMS and related accreditation standards, California Business & Professions Code as it relates to the professional medical staff, and CA Code of Regulations (Title 22 parameters)
- Excellent knowledge of contract administration processes (grievance, arbitration, unfair labor practices), planning for contract bargaining and planning for strikes
- Understanding of and experience with Lean or other process improvement philosophies and methodologies desired
Skills:
- Strong skills in identifying, planning, and executing appropriate and successful health care business strategies to meet changing organizational and community needs, and regulatory requirements
- Effective team leader and team member skills, with a bias toward timely and appropriate action
- Demonstrated effective organizational performance improvement skills, in-depth working knowledge of integrated healthcare organization and administration, agency standards/compliance, and laws applicable to healthcare operations is necessary
- Well-developed skills in problem-identification, persuasion, and negotiation
- Demonstrated skills in leadership, conflict identification and resolution, group problem solving and group process as well as organization and prioritization
- Exceptional interpersonal skills, with the ability to establish and maintain effective working relationships with hospital management, physician providers, nursing, key departments and individuals at all levels inside and outside of Sutter Health
- Well-developed and engaging communication skills (written, verbal and presentation/public speaking), including the ability to tailor presentations to a specific audience, and address and interact with large groups
- Proven ability explaining complex medical/clinical information and concepts in "lay" terms
- Excellent customer service orientation, with emphasis on continuous quality improvement