About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE

Position Information:
The Application Support Manager reports directly to the Director of Application Services. Manages the day-to-day activities of the analysts and programmers responsible for all Information Services computer applications. Provides leadership for the staff and ensures user satisfaction for the success and usage of the various applications/systems. Participates on WakeMed's management team and associated Task Forces/Steering Committees. The Manager will focus on: the credibility of the Information Services department internally and externally, successful implementation of systems, developing the infrastructure to support the long term needs of the health system, staff development, customer satisfaction and contributing to the overall direction and information needs of the organization. Assists the Director to develop the staff and department infrastructure to ensure the department's ability to serve WakeMed's long term Information Systems requirements. Works closely with Director to establish an application roadmap to ensure all applications are kept current. Works closely with Director to manage and maintain build standards, inclusive but not limited to testing protocols, operational sign-off and release management.
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Experience Requirements:
5 Years Healthcare And 3 Years Management Required

Education Required:
Bachelor's Degree Business Or Healthcare Or Technology Or Related Field Required

Licensure/Certification Requirements:
Certified/Licensed/Registered in Field of Practice And EPIC Certification in Area of Responsibility Preferred

Hours of Work:
Monday-Friday 8:00am-5:00pm

Weekend Requirements:
As Needed

Call Requirements:
Yes