Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Responsible for the overall implementation, administration, operation and financial management of the Destination Centers of Excellence (DCOEs) partnering with the administrative director of the practices and service lines they reside using RACI (Responsible, Accountable, Consulted, Informed) matrix.   This includes planning/practice development, human resources, financial management, compliance oversight, and internal/external relationships.  Partners with Research Institute to facilitate infrastructure and throughput of clinical research.
Adds value as a key member of management serves as the expert in understanding the business, financials, industry, customers and strategy for DCOEs.
Supervises employees, provides direction, coaches, and trains and develops, and manages performance to company goals and expectations.
Interacts effectively with the hospital executive and administrative team leading the DCOE steering committee.
Prepares, manages, and adheres to department budget to maintain expenditure controls for departments with direct reporting and partners with leaders of other hospital departments in managing, preparing and adhering to department budgets for services provided throughout the assigned region. Oversees service coordination and implementation, associated facility, human resource, financial management, Provides vision, development, direction and conflict resolution for services.
Compliance oversight and partnership relations in matrixed organizational structure following RACI matrix.
Ensures attainment of all annual goals and objectives for the DCOEs.
Evaluates the assigned DCOE current financial performance and recommends and partners with hospital VPs and department leaders to adjusts in operations/activities to affect the necessary changes to attain the desired financial results.
Maintains effective medical staff relationships with regional Medical Director to ensure that quality patient care is available and rendered for patients.
Performs safety, employee, and patient rounds
Oversees and ensures functional compliance with applicable law, regulatory agencies [including JCAHO] and other governing bodies for the assigned region in collaboration with hospital compliance and regulatory team. Pursues and maintains focused accreditation/certification, when applicable.
Provides support and feedback regarding managed care issues, billing, coding, fee schedules, for DCOE to optimize reimbursement partners with ambulatory practices and services on implementation and monitoring of practice management and service line guidelines, coding and billing audits, clinical documentation reviews and patient satisfaction surveys.
Partners with hospital quality services and department quality leaders to ensures quality and process improvement initiatives across DCOE
Other duties as required.
Strategy Deployment and Business Development
Partners with the Chief Strategy Officer or his/her designees with respect to business development activities around the DCOEs
Partners with the Medical Director to in the formulation and execution of the DCOE's strategy for expansion
Assists the medical staff and administrative leadership, as requested, in negotiating contracts with employed and independent contractor physicians
Provides vision, development, direction and conflict resolution for assigned DCOEs.
Community Relations and Philanthropy
Provides assistance and support for all marketing, fund-raising, and community education/relations activities related to the DCOEs
Actively participates in community/regional boards and committees.
1. Ability to bridge varying constituencies to ensure optimal service and results. 2. Must have excellent communication sills - verbal and written. 3. Demonstrated ability to work on several projects in progress simultaneously.
4. Experience in healthcare management including revenue cycle, financials, and patient care operations is required. 5. Experience in clinical programs is required. 6. Experience in performance improvement and quality strategies [Lean Six Sigma] is preferred. 7. Experience working with all levels within an organization is required. 8. Experience in healthcare is preferred. 9. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software is required/preferred.
Education and Experience
1. Master's degree in business or healthcare administration required. 2. Working knowledge of financial principles, strong analytical and organizational skills, and excellent leadership ability required. 3. A solid understanding of and comfort with clinical programs is necessary. 4. Team building abilities and personnel management skills are essential.
5. Years of relevant experience: 7 to 10 years is preferred. 6. Years of experience supervising: 5 to 7 years is preferred.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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