The Director of Membership Retention for the Elder Service Plan is a key role reporting to the Senior Vice President, overseeing three departmental functions critical to the success of member retention.  These include management of the annual Medicaid process, member experience, and the clinical evaluation process.    The Elder Service Plan is a PACE program (Program for All Inclusive Care for the Elderly) which offers a personalized healthcare program provided by our own geriatric professionals guided by a care plan developed and customized for our participants needs.  Job Duties:  Provides direct oversight of the Membership team, including those responsible for the Medicaid redetermination process, member se