ResponsibilitiesUnder the direction of the David Geffen School of Medicine (DGSOM) Chief Academic Information Officer (CAIO) of the Dean's Office Digital Technology group (DGIT), the Director of Client Experience directs two core functional areas:Develops and directs large-scale process mapping and organizational improvement efforts throughout the UCLA Health IT organization, in collaboration with key stakeholders, to automate, streamline, and enhance challenging workflows and processes, all aimed at improving the services and support DGIT provides its customers.Directs the development of and implementation of key business projects and programs related to IT strategy, governance, an