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Pace College of Health Professions

Pleasantville, New York

NEW! NEW!
Confidential

Alexandria, Virginia

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Visiting Nurse Service of New York

NEW YORK CITY, New York

Legacy Health

Tualatin, Oregon

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UCSF Benioff Children's Hospital Oakland

Walnut Creek, California

Legacy Health

Portland, Oregon

Legacy Health

Portland, Oregon

LifeCenter Northwest

Bellevue, Washington

NYC Health & Hospitals

Harlem, New York

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Gillette Children's Specialty Healthcare

Saint Paul, Minnesota

Central Administration

Toppenish, Washington

PLANNED PARENTHOOD OF THE ST LOUIS REGION & SOUTHWEST MISSOURI

St. Louis, Missouri

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Norton Healthcare

Kentucky

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SSM Health - Illinois - Medical Group

Mount Vernon, Illinois

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Norton Healthcare

Louisville, Kentucky

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Gillette Children's Specialty Healthcare

Saint Paul, Minnesota

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Indiana University Health

Indianapolis, Indiana

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Norton Healthcare

Louisville, Kentucky

Einstein Healthcare Network

Philadelphia, Pennsylvania

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Norton Healthcare

Louisville, Kentucky

Emergent Holdings

lansing, Michigan

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Manager Customer Service Operations
Job SummaryManages a Health Plan Customer Service Team. Performs oversight of achieving metrics, resource allocation, process improvement, coordinating training and ensuring policy development/updates related to claim and enrollment functions. Assists administration in developing the team's annual operating budget, participating in and/or leading interdepartmental workgroups involved in strategic planning, developing and reviewing policies and procedures.Job DutiesParticipates in development of performance standards for Customer Service teams, evaluates actual performance against standards, and implements action plans for improvement.Manages resource allocation in order to realize efficient production.Acts as a liaison between all customer se


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