The Manager is an essential member of the CARES Northwest leadership team, and manages our day-to-day operations to deliver expert, compassionate care to children impacted by child abuse.
At CARES Northwest, the health and safety of children come first. We are passionate about ending child abuse through effective prevention, medical evaluation, treatment and support. Join us as we help children and families overcome the crisis of abuse, and move forward toward hope and healing. Established in 1987, CARES Northwest is one of nation’s oldest children’s advocacy centers and the largest in Oregon. Our program is a unique collaboration of four health systems – Randall Children’s Hospital at Legacy Emanuel, OHSU’s Doernbecher Children's Hospital, Kaiser Permanente, and Providence Children’s Health – and child abuse multidisciplinary partners in Multnomah and Washington counties. Advocating for over 39,000 children in our 34-year history, CARES Northwest is a leader in our region’s efforts to protect our community’s children and promote their healing.
Provides day-to-day supervision and management of CARES Northwest operations, personnel and clinical services, including coordinating clinic work activities and evaluating program success. Works with Medical Director and clinic staff to ensure high-quality patient care to children from racially, ethnically and socioeconomically diverse communities who have been impacted by trauma.
Cultivates and maintains a respectful, inclusive work environment that reflects a positive atmosphere, cultural humility, high employee satisfaction, competence and teamwork.
Works with senior leadership, clinic staff and key stakeholders to institutionalize racial equity into all our programs, policies and procedures, with the goals of ensuring equitable outcomes and promoting anti-racism at CARES Northwest.
Recruits, hires, orients and supervises clinic staff from racially, ethnically and culturally diverse backgrounds. Oversees performance appraisals, mentoring and professional development of staff, and corrective action. Coordinates consistent personnel policies between Kaiser Permanente, OHSU, Providence and CARES Northwest.
Participates in the creation of the clinic operating budget and oversees monitoring and financial reporting. Monitors and approves expenditures, purchasing and other actions to ensure compliance with budget guidelines.
Participates with Executive Director in long-range planning and strategy. Oversees evaluation of program success.
Works with senior leadership in the development, implementation and compliance with clinic policies, procedures, regulations and standards.
Oversees record-keeping, data tracking and internal and external reporting processes.
Represents CARES Northwest at meetings, committees and work groups as needed, and serves as a liaison to the health system, multidisciplinary team agencies and other external stakeholders. Ensures that CARES Northwest remains a leader and active partner in the child abuse response system.
Education: BA degree in social work, behavioral health, nursing, and/or the combination of education and professional, equivalent work experience required. Master’s degree preferred.
Experience: Minimum five years of progressively responsible work experience in a healthcare or social service setting. Demonstrated experience in program organization, operations, administration, budget management and managing staff. Experience working with Black, Indigenous and persons of color, and communities that have been historically underserved. Previous child abuse intervention experience and/or work with multidisciplinary teams strongly preferred.
Skills: Ability to manage a trauma-focused, fast-paced environment through implementation of self-directed team approach. Strong organizational and prioritization skills. Excellent interpersonal, communication and leadership skills, and commitment to fostering a respectful, inclusive workplace. Successful candidates will have a demonstrated understanding of the concepts of institutional and structural racism and bias, and their impact on persons and communities who have been underserved and underrepresented.
LEADING AT LEGACY
Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.