The Manager of LBMC Quality and Patient Safety will work collaboratively with the Vice President (VP) of Quality & Patient Safety to oversee all clinical quality and patient safety activities for Long Beach Medical Center. This position provides leadership for quality and patient safety in the development, implementation, measurement, and monitoring of strategic initiatives that ensure that clinical quality outcomes are being met. The focus of this position is on achieving excellent care outcomes, decreasing patient harm and adverse events, and to identify opportunities for improvement in patient care. The manager will oversee development, initiation, and sustainment of improvement initiatives in quality and patient safety, as well as evidence-based care guidelines and policies to ensure that LBMC achieves optimal healthcare outcomes to the patients we serve.
Principal Duties and Responsibilities Strategic:
With the VP of Quality & Patient Safety, the Manager, LBMC Quality and Patient Safety, will position LBMC as a national leader in clinical quality and patient safety through Leapfrog reporting, USNWR, and performance on various CMS programs.
The Manager, LBMC Quality and Patient Safety, will continuously assess, review, evaluate, and implement programs to expand what the organization is doing to achieve the Bold Goals as outlined by the MemorialCare Strategic Plan.
With the VP of Quality & Patient Safety, the Manager, LBMC Quality and Patient Safety, will advance LBMC in the High Reliability Organization (HRO) maturation journey.
Provides Lean Leader Certified oversight of the organization wide performance improvement and patient safety plans for LBMC.
Participates actively on Medical Staff QRC/CPI and Zero Harm Committees.
Participates in Managing Daily Improvement rounds, intensive assessments, root cause analysis (RCA), and sentinel event reviews with the CMO/VP of Quality & Patient Safety.
Participates with medical staff leadership and physicians to identify and facilitate implementation of best practices and recommend enhancements to processes or standards to support mitigation of risk and improvement of quality.
Tracks progress and remediation of Plan of Correction (POC) and Performance Improvement (PI) activities related to quality.
Participates in quality related projects or training throughout the organization.
Work with VP of Quality & Safety to determine frequency, location, audit methodology and staffing levels required to execute QA plan(s) at LBMC.
Participates in research in healthcare delivery science, infection prevention, quality outcomes and submits presentations on behalf of MemorialCare at state and national meetings.
Direct quality and safety educational projects that provides physicians, clinicians and staff with underlying competencies needed for creating a safe healthcare environment.
Regulatory and Accreditation, Environment of Care:
Actively participates in Continuous Regulatory/Survey Readiness.