The Lead will work with all members of the Sterile Processing department, as well as their managers to design, implement and proactively manage a superior software experience for our clients. This position also requires the Lead to manage customer data in preparation of any upcoming training. Communication within the Professional Services department is a crucial part of this role. The Lead MST at this level oversees a work team that includes at least one MST position that is above the full performance. This Lead MST will have a specific focus on reusable medical equipment (RME), assisting RN Training Specialist with writing, training, and implementing standard operating procedures (SOPs). Distributes and prioritizes workload among employees in accordance with established workflow and/or job specializations. Assures an even distribution of the workload. When necessary, revises work schedules to meet anticipated and unanticipated changes in the workload. Assigns tasks as necessary to provide new employees with the experience and training required to perform decontamination of scopes and instrumentation in the work area. Monitors and reports on the status of work. Ensures SOPs and SPS mandates are followed during the performance of workflow. Reviews or spot checks scope and instrumentation processing work to ensure completed work meets supervisors' instructions (e.g., work sequences, procedures, methods, and deadlines). Assesses the quality and quantity of work by reviewing the cleaning, reprocessing, and distribution of scope medical equipment, material, and instrumentation. Provides information to management officials concerning performance issues, assignment changes and task completion. Instructs employees on work-related activities, policies, procedures, and goals. Work Schedule: Monday- Friday 3pm-midnight Financial Disclosure Report: Not required
Internal Number: 599867100
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.