Responsible for performing all tasks necessary to increase physician efficiency and improve patient experience. This includes being the primary contact at the clinic for the patient for questions of a covid clinical nature (coordinating clinical calls with the physician), as well as coordinating the physician's schedule (both OR and clinic, as applicable), answering telephone calls, returning messages, and scheduling follow up tests as needed. This position requires an excellent working relationship with the physician and the ability to treat patients with respect, privacy and kindness at al times, even in times of stress.
EDUCATION: High school diploma or equivalent, medical terminology required.
SKILLS: Computer knowledge, experience with Windows environment specifically Microsoft Office Word and Excel, keyboarding skills and the ability to operate general office equipment skills required. Ability to read and write in English, bilingual in Spanish preferred.
EXPERIENCE: Two years' experience in related health care field preferred. Bilingual in English Spanish preferred.
NATURE OF SUPERVISION:
-Responsible to: CSV Manager of Population Health
- Bloodborne pathogen - B
General office environment, frequent phone contact with providers, office staff and patients,
PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule including weekends.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.