Provides direction and leadership for the practice of Sterile Processing functions at all Spectrum Health surgical sites and endoscopic procedure areas. Drives standardized processes and safety programs that strive for zero defects and top decile measures for patient safety and quality. Directly leads Spectrum Health Grand Rapids Sterile Processing team members and works collaboratively with Regional Clinical leadership to deliver outstanding, timely sterile processing services. Ensure readiness and compliance for accreditation standards. Manages, plans, and tracks capital expenditures for Spectrum Health Grand Rapids Surgical Services, and leads equipment/instrument resource sharing initiatives across the Spectrum Health enterprise. Works closely with Process Improvement leaders to ensure continuous improvement.
Essential Functions: Organizes the structure of Spectrum Health Grand Rapids Sterile Processing. Provides leadership over services to assure safe, cost effective, quality care delivery in the clinical area based on regulatory, accrediting and professional practice standards, and the philosophy, policies and procedures for Sterile Processing. Works collaboratively with Regional Surgical Services leadership to deliver outstanding, timely sterile processing services.
Manages costs by continually seeking data that will identify opportunities and take action to eliminate non-value added processes.
Participates in the development and review of policies, procedures and guidelines based on evidence based practice, research findings, and Spectrum Health quality outcomes.
Plans, prepares, implements, monitors and controls assigned areas’ operational and capital budget to ensure sound fiscal management consistent with the goals of Spectrum Health. Works collaboratively with Regional Surgical Services leaders on equipment lifecycle management and instrument/equipment sharing initiatives. Plans staffing and resource allocation to meet productivity targets and patient care needs.
Ensures department performance achieves established goals for financial performance, patient experience, quality outcomes and physician/employees satisfaction. Facilitates quality improvement within surgical services targeting key clinical outcomes as well as process improvement opportunities.
Develops and maintains quality monitoring system to continuously monitor and measure the quality, safety and outcomes of Sterile Processing. Develops service quality indicators to evaluate unit and shift performance, staff performance, and develops improvement plans to correct variances. Participates in and facilitates interdisciplinary performance initiatives.
Collaborates with the Surgical Services Administrator, medical director, medical staff, nursing staff, other departments and/or professional groups to develop, implement, and evaluate programs and services that support patient care delivery, and plan effective utilization of workforce, facilities and equipment.
Ensures that processes and services are continuously monitored for quality, cost effectiveness, efficiency and regulatory compliance. Engages in process and quality improvement activities. Makes and implements recommendations to the team to improve operational efficiency and to implement new services for areas of responsibility.
Required Bachelor's Degree or equivalent education and experience
Preferred Master's Degree
7 years of experience typically gained through skills/knowledge/abilities Management or support of clinical or logistical support departments with emphasis on high quality services, effective people leadership, process improvement, financial management, financial analysis, utilization, and automation. Required
2 years of experience typically gained through skills/knowledge/abilities 2 years of experience with Surgical Services clinical or business roles. 2 years of experience with Sterile Processing or Central Services leadership. Preferred
Internal Number: R6889
About Spectrum Health
Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health. We invest in our people by supporting a dynamic, high-performing workplace. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth in an innovative environment.