The Technical Solution Engineer solves advanced complex technical problems. The Technical Solution Engineer develops and provides solutions and procedures for best practice implementations. The role sets standards, installations guidelines, and maintenance and verification/auditing documentation of systems solutions.
The Technical Solution Engineer job duties include, but are not limited to:
Provide assessments for PC or Server hardware and software needs for user departments to meet application and system requirements.
Researches technological solutions and methods of application delivery to satisfy business requirements.
Creates and maintains project plans for installation and upgrades of applications within an enterprise project management system.
Assists with project management, including project planning, gathering quotes and planning installations.
Provides ongoing technical support to customers, developing procedures as needed.
Coordinates product installations, upgrades and ongoing maintenance needs for smooth operation of applications. Tests and implements new systems into user departments.
Consults with customers to resolve problems.
Develops technical feasibility and/or alternatives to system problems.
Provides training for users.
Researches technological solutions and methods of application deliver to satisfy business requirements.
The ideal candidate for the Technical Solution Engineer role will be able to analyze and test vendor software, report issues to vendor and provide recommendations for resolution of issues.
Specialty/Department/Practice – Information Services
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
*Note: Benefits may vary based upon position type and/or level.
- EDUCATION - Associates or Equivalent Experience
- EXPERIENCE - A minimum of 5 years experience required
Internal Number: 20014214
About Baylor Scott & White Health
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!