The Chief Operating Officer (COO) reports to the Chief Executive Officer (CEO) and partners with the CEO in providing the executive managerial leadership of an integrated healthcare delivery system consisting of an acute care trauma medical center, primary care and specialty clinics, home health agency, skilled nursing facilities and behavioral health (mental health & drug treatment) inpatient, out-patient and community programs. As a leadership team, the CEO and COO collaborate to develop and implement strategy consistent with achieving the mission of ZSFG and the Department of Public Health. San Francisco General Hospital and Trauma Center is one of the nation’s leading academic medical and trauma centers. Consequently, the executive management team of an academic medical/trauma center requires the employ of individuals with more complex and advanced skills sets than is required of the standard community hospital leadership staff. The COO provides executive oversight and management operations responsibility for the development of high quality, cost effective and integrated clinical programs within ZSFG, its affiliated clinical partners, and the various communities and constituencies served by the trauma center. These functions are done either directly, or through delegation of responsibility to subordinate executive and senior management staff.
The 0943 Manager VIII – ZSFG Chief Operating Officer performs the following essential job functions:
Responsible for the daily provision of patient care services via the supervision of executive staff and hospital department managers.
Responsible for the "bottom-line" fiscal operation of assigned hospital departments, ensuring optimal fiscal operations, with primary responsibility for the financial integrity of service units through sound fiscal management and maximization of efficiency.
Provides long and short-range planning for administrative and financial systems, and clinical operations, including the design and implementation of automated systems, enhancement of information gathering systems and reports to track and summarize data.
Provides in-depth financial, operational, and budgetary information, including the review and preparation and defense of annual budgets.
Maintains responsibility for analyzing the merits/deficits of current billing systems, as well as providing review of fee schedules, denoting trends in reimbursement and providing guidance and feedback for the enhancement of financial performance.
Represents the CEO on patient care issues in the hospital, City and County and community matters, including membership on various councils, committees, agencies and boards and providing testimony when necessary. Bridges the span of culture between the various constituencies associated with San Francisco General Hospital, the Department of Public Health and the City and County of San Francisco.
Oversees the daily provision of patient care services through executive staff and hospital department managers.
Oversees all budgets and costs through responsible use of planning and control systems that include forecasting levels of operations, cost effective utilization of resources and realistic financial variances, optimal fiscal operations of assigned hospital departments with primary responsibility for the financial integrity of service units through sound fiscal management and maximization of efficiency.
Develops a strong work force and productive work environment infused with a culture of lean through effective leadership and human resources practices. In recognition of the direct correlation between employee engagement and patient and family satisfaction, supports, monitors, and directs activities that build a positive and healthy work environment for all employees.
Directs, analyzes, and adjudicates decisions to add, delete, or modify programs and positions commensurate with budgeted resources Collaborate with internal and external stakeholders to develop and influence policy at the local, state and national levels that fosters the provision of health care services by the City and County of San Francisco and the Department of Public Health.
Collaborates with internal and external stakeholders to develop and influence policy at the local, state and national levels that fosters the provision of health care services by the City and County of San Francisco and the Department of Public Health.
Directs, analyzes, and adjudicates decisions to provide or secure essential medical services and products that may determine whether an individual patient may live, die or have functional impairment based upon securing or not securing the essential medical service.
Participates in the development and promulgation of health policy at the local, state and national level.
The 0943 Manager VIII – ZSFG Chief Operating Officer performs other related duties as assigned/required.
1.Possession of a Bachelor’s degree from an accredited college or university in Public Health, Business Administration, or a closely related field AND six (6) years of managerial experience (which must include supervisory) in hospital administration; OR
2.Possession of a Master’s degree from an accredited college or university in Public Health, Business Administration, or a closely related field AND four (4) years of managerial experience (which must include supervisory) in hospital administration.
HOW TO APPLY:
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Internal Number: 0943
About City and County of San Francisco
The Human Services Agency (HSA) is a department of the City and County of San Francisco and the central resource for public assistance in the City. Our mission is to promote well-being and self-sufficiency among individuals, families, and communities in San Francisco. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Disability and Aging Services. The agency retains two commissions and two department heads. The agency also includes the Office of Early Care and Education. Our mission is to promote well-being and self-sufficiency among individuals, families, and communities in San Francisco.