Network Infrastructure Operations Engineer, Senior

LOCATION: Geisinger Office Building I Annex (Old Data Center)

DEPARTMENT: IT Network Infrastructure Support

WORK SCHEDULE: Days

WORK TYPE: Full Time (1.0 FTE)

JOB SUMMARY:  

Work as part of a team of professionals that is responsible for the 24x7 availability of Geisinger's 30,000+ node, 150+ site converged voice & data network.

Responsible for installation and ongoing maintenance of network equipment and the systems required to manage and maintain Geisinger’s network infrastructure. Deliver these IT services at agreed upon levels.  

Assists the NIO Team Lead in developing and refining policies, procedures and documentation for the NIO staff.

Directs, leads work and mentors junior staff.

The NIOE Senior is expected to perform the essential job functions independently, with no supervision.

* This position has a primary focus on Network Security, providing an escalation path for other staff to assist in troubleshooting as well as fulfilling security-related requests (firewall rule configuration, VPN setup, etc.).  Other Network duties as described below are secondary. *

COMPETENCIES AND SKILLS:

Must have a strong working knowledge of copper and fiber optic cable specifications and experience with termination and testing procedures.

Must have a strong working knowledge of networking fundamentals for routing, switching, and firewalling in a complex LAN/WAN/WLAN/VoIP environment.

Must have a strong working knowledge of Network Management Tools.

Must have strong interpersonal and communication (both verbal and written) skills.

Must be able to interoperate with other IT disciplines within the organization.

Must be able to handle a variety of tasks at the same time.

Must work effectively on their own, but also work well in a team environment.

Must rely on extensive experience and judgment to plan and accomplish goals.

EDUCATION AND/OR EXPERIENCE:

Associate’s degree or Bachelor’s degree in in Computer Science, Information Technology, Electrical Engineering or a related field with networking content required; or technical diploma / technical certification (CCNA or equivalent) in a field related to the position required. Minimum of five years of experience in network administration, computer science, system engineering, or a similar field required.

OR

In lieu of degree or certification, minimum of eight years of experience in network administration, computer science, system engineering, or a similar field required.
ITIL Foundations or higher-level certification preferred but not required.

One or more industry certifications in networking, cable and fiber plants strongly preferred.

Experience with: Network Management tools such as SolarWinds Orion, NetBrain, Cisco Prime Infrastructure, Infoblox DDI Network Performance Management tools such as NetScout, nGeniusONE, StatSeeker VoIP management systems such as Cisco Call Manager, Cairs, Switch Expert are a plus.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office environment, network communications closets and datacenters.

Ability to lift moderately heavy equipment and climb ladders while working in ceilings and cable trays.

Current Pennsylvania Driver's License required. Traveling to other Geisinger Health System locations will be necessary.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. These specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.