Henry Ford Hospital West Bloomfield is currently searching for a President Hospital and Camups Operations. This individual will provides overall leadership of healthcare hospital and campus operations within a region and assures the facilities operate in a responsible manner to optimally fulfill Henry Ford Health System (HFHS) system strategy. They will directs all internal operations of the hospital and campus while developing and implementing short-term tactics within long-term strategies that provide high quality and cost-effective health care. Responsibility also includes ensuring clinical and administrative services are organized to meet population/market needs and deliver improved health and performance within its site of care and community. Responsible for aligning, integrating and implementing all aspects and functions of the continuum of care process, i.e. patient flow, case management, social services, utilization review for patient transfer and discharge programs for the hospital and campus.
In addition, they will be responsible for providing overall direction and guidance to the operational activities of the organization with the objective of maximizing growth and profitability as well as day-to-day leadership and management to all hospital and campus operational functions. Provides market-focused leadership and acts as the liaison with local Advisory Board. Also serves as the local market leader in the identification, evaluation and development of local market growth strategies and/or collaboration opportunities. Works as a key partner with the Market CEO to fulfill strategic ambitions for market consistent with System strategic plan.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Provides executive leadership and oversight to Henry Ford West Bloomfield Hospital, ensuring the delivery of operational and service excellence including a focus on excellence in personalized care in a variety of delivery settings .
Leading the formation of a hospital and campus operational vision and strategic plan, the development and achievement of goals and objectives and evaluates the hospital and campus continuing effectiveness within the framework of HFHS. Ensures the analysis of community needs and the development of supportive programs and services. Develops a portfolio of services that meets changing marketplace needs, integrates and manages healthcare disciplines to meet customer demands. Ensures appropriate HFHS system alignment and supports the design, implementation and functioning of effective financial review and control procedures.
Maximizing operating and financial performance and growth through effective financial management, enhanced productivity, leveraging of resources, increased market share, and expanded philanthropic support. Responsible for improving the efficiency of all continuum of care including case management, patient flow, patient transfer and discharge processes as well as outcomes through the development of methodologies that enhance patient flow and case management based on best practices for managing cost and quality, including the use of technology (case management).
Proactively employing participative management and leadership approaches that optimize talent recruitment and effectiveness and retention planning. Selects, leads and evaluates performance of hospital and campus operational leaders and empowers others to exercise leadership in achieving goals, developing new concepts and taking initiative.
Planing, prioritizing, directing, and evaluating hospital and campus organization activities to create and maintain operational and clinical excellence. Champions growth, change and improvement, seeks out and capitalizes on opportunities for improving or expanding the hospital and campus’s services in collaboration with the Market CEO in response to the health care needs of the community and the strategic goals of HFHS.
Initiates the development, implementation and oversight of processes and procedures for patient transfers to the hospital and campus facilities from other facilities within HFHS as well as hospital entities external to HFHS. Responsible for coordination, relationship management and process/procedure development and implementation for referring physicians in regards to patient transfers. Develops a systematic approach designed to improve overall efficiency of case management/patient flow functions including a long-term plan for integrated patient flow/case management methods for the hospital and campus.
Collaborates in a highly effective manner with medical, administrative, hospital, campus staff, and leadership while informing each stakeholder of opportunities to improve patient flow, length of stay and cost per case. Makes recommendations to the Market CEO concerning case management models, through-put models and other methods for reducing length of stay and cost of care while maintaining quality outcomes.
Promotes the image and utilization of the hospital and campus operations through effective marketing, representation to the public, civic and business communities, establishing trust and respect for the hospital and campus and its services.
Ensure the adequacy and installation of HFHS system procedures and controls to maintain communication and adequate flow of information and maintaining adequate management control and direction of the hospital and campus.
Creates and maintains physician and hospital and campus relationships built on shared values, trust and mutuality. Develops sustainable relationships that result in supportive patient care systems, physician access/satisfaction, and quality, efficient care across the delivery platform.
Responds to the community’s needs for quality health care services by monitoring the adequacy of the hospital’s medical activities and closely coordinating with the Board and Medical Staff in achieving and maintaining the required standards of medical performance.
Appoints, develops, mentors and supports a hospital and campus leadership team that provides comprehensive and well-developed daily operational leadership and collaborates with other providers to improve health services in the community.
Maintains a working knowledge of applicable Federal, State and local laws and regulations, HFHS Compliance Program, Standards of Conduct, as well as other policies by ensuring adherence in a manner that reflects honest, ethical and professional behavior.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
Master's Degree in Business, Health Administration or a related field and a minimum of ten years of management experience, including progressively responsible executive level experience (non-physician or physician) within a health care entity.
In depth knowledge and understanding of all business aspects of health care with particular emphasis on the principles and practices of high quality, innovative patient care/services, challenges and trends and extensive track record with managing and improving operations.
Adaptability, forward thinking and analytical ability to provide vision and conceptualize well in unstructured, fast-paced, dynamic and multi-functional environments requiring creativity, innovation, discipline, foresight and mature professional judgment.
Exceptional leadership, facilitation, relationship development and communications skills to: counsel and collaborate; inspire, develop and build confidence in others; create alliances and relationships; and successfully manage complex relationships and influences with diverse internal and external groups and foster an understanding and commitment to HFHS and business of healthcare.
Experience using progressive performance improvement methodologies (ex. LEAN, Design Thinking) to drive significant improvement around key performance metrics.
Adapt style and approach to match audiences in presenting advisory, persuasive and authoritative recommendations on complex topics.
Ability to extensively leverage technology to create and sustain improved quality, service and operations.
Must thrive in an accountable, collaborative, shared leadership environment.
Internal Number: 1812654
About Henry Ford Health System
Founded in 1915 by auto pioneer Henry Ford, Henry Ford Health System (HFHS) is one of the nation’s leading comprehensive, integrated health systems. It provides health insurance and health care delivery, including acute, specialty, primary and preventive care services backed by excellence in research and education. HFHS is a not-for-profit corporation managed by President & Chief Executive Officer Wright Lassiter III, and governed by a 21-member Board of Trustees, with volunteer-led advisory and affiliate boards providing additional leadership. HFHS is a 2011 Malcolm Baldrige National Quality Award recipient.Teaching, research and advanced patient care make HFHS a premier academic medical center. Affiliated with Wayne State University’s School of Medicine, Henry Ford provides innovative physician training programs and collaborates on leading-edge medical research. Henry Ford is a state and national leader in medical education for medical students, interns, residents and fellows and the continuing education of faculty, affiliated physicians, nurses and allied health professionals. In collaboration with Wayne State University School of Engineering and Center for Creative Studies, the... Henry Ford Innovation Institute aims to research and design medical products to enhance medical use and to create new industry in the region. With more than 30,000 employees (2017), Henry Ford is the sixth-largest employer in metro Detroit, and amongst the most diverse. Generating more than $6 billion of annual economic stimulus for metro Detroit, it proudly acts as one of Michigan's anchor institutions. HFHS is a tobacco-free organization.
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