JOB SUMMARY Reporting to the CIO, the Clinical Applications Manager is responsible for all clinical application services. This includes (but is not limited to) setting and achieving the mission and goals of the department; development of staff; development of an employee-oriented culture emphasizing quality, continuous improvement, key employee retention and high performance. Additionally, the Clinical Applications Manager is responsible for developing and implanting strategies in support of PACS, RIS, Dictation/Reporting, Analytics and other systems including interfaces to other upstream/downstream systems. This position oversees the activities of PACS Administrators, System Administrators, Program Analysts and other technical and professional staff, in setting priorities, enforcing methodologies and standards, coordinating resources, and responding to user issues in collaboration with the Information Technology & Services (IT&S) Service Desk. The manager works productively and professionally with other members of the IT&S Management Team, and provides support and guidance to direct and/or indirect reports.The ideal candidate will have strong technical, leadership and interpersonal skills along with Project Management experience, the ability to create and deliver presentations at the executive level, and strong technical and clinical knowledge of Imaging workflows. Experience with DICOM and HL7 is preferred. To be considered, candidates must have the required education, information systems experience and demonstrated clinical workflow and project management knowledge.KEY RESPONSIBILITIESApplication Architecture Vision and Development• Sets clinical application vision and direction and develops application architecture (e.g. application architecture blueprint and roadmap)• Facilitates architecture reviews, ensuring adherence to architectural standards and consistency across organizational and design boundaries• Creates solution options and solution architecture, adhering to architectural standards and the technology roadmap while minimizing technical debtSolution Engineering & Support• Defines the technical criteria for product/component selection• Designs, builds/acquires and tests clinical applications • Manages the implementation and embedding of the organization aspects of the solution - including training, communications, super users, etc.• Establishes standards and procedures across the IT service lifecycle in the areas of systems integration and testing, and ensures that practitioners adhere to them• Manages the design and build of integration components and interfacesContinuous Service Improvement• Ensures service levels are met for applications in production and non-production environments• Identifies improvements in processes to minimize issues and increase speed of resolution• Analyzes data, predicting trends and themes for clinical application development and support processesStrategic Sourcing• Involved in vendor selection processes and management throughout the project lifecycle• Serves as technical point interface for clinical application vendors, reviewing designs with vendors where appropriate and driving improved service from vendors when neededLeadership & Talent Management• Leads department employees using a performance management and development process that empowers and holds employees accountable to established performance levels• Manages career progression for department members to include hiring, performance reviews, salary decisions, and promotions• Coaches, mentors, and provides effective performance feedback through employee recognition, rewards and disciplinary action, with the assistance of Human Resources, when necessary• Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, projects, lateral rotations, succession planning etc.) to facilitate individual and team development• Fosters a spirit of teamwork and unity among department members that allows for rapid learning, continuous service improvement, appreciation of diversity and working effectively togetherProvides oversight and direction to the employees in respective to meet the department expectations for productivity, quality and goal accomplishment
REQUIRED EXPERIENCE AND QUALIFICATIONS• 5+ years of experience working in healthcare with experience and performance that promotes a high level of credibility with clinical professionals• 3+ years of management experience leading and motivating cross-functional, interdisciplinary teams to achieve tactical and strategic goals • 3+ years of experience in people management • Proven experience in leading large-scale IT projects and directing staff in integrating information technology services in addressing overall business needs• A thorough knowledge of current and emerging medical imaging applications and technology• Mature understanding of medical imaging support processes and workflow.• Strong analytical skills and detailed organizational skills• Demonstrated ability to proactively identify needs, manage resources, and multi-task• Demonstrated ability to communicate effectively verbally and in writing• Working experience with informational technology disciplines (e.g. network operations, databases, clinical applications and interfaces, production operations, quality assurance, and systems management)• Working experience with service tools, such as: signed & tracking application support through ticketing systems• Experience providing service support to external customers, with an unwavering commitment to service excellenceDESIRED EXPERIENCE• PMP certification or equivalent• ITIL FoundationsEDUCATION• Bachelor’s degree or equivalent combination of industry related professional experience and education
Desert Radiology is a prospering example of hard work and entrepreneurial spirit. For many decades, their focus has been to provide medical imaging excellence to their customers and exceed their expectations as they serve with a commitment to excellence and integrity. Today, they serve numerous hospitals in Nevada, Oklahoma, Texas and New Mexico, and have their sights on new business initiatives t...hat will further expand their corporate reach. Their highly dedicated groups of professionals continue to operate on the solid foundation set forth very early in their existence…a commitment to quality, customer service, integrity, and technology. This commitment has allowed them to grow…and has positioned them for new ventures that will further grow their corporate reach.
Desert Radiology continually invests in the most advanced technology available and is pleased to be recognized for their commitment to providing patients with the most advanced radiology procedures and diagnostic imaging available. Today, they are over 70 radiologists strong with over 450 support personnel providing medical imaging excellence to their patients…while exceeding the expectations of all they serve with an unwavering commitment to patient care.
Provide access to accurate diagnoses and treatment through medical imaging excellence.
Desert Radiology will be a premier diagnostic imaging company that is easy to partner with by offering industry leading technology, consistent market growth, and a high-performance work culture.
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