The Membership Intern works with the membership team to support the goal of providing a positive member experience from recruitment through retention. Projects will focus on providing administrative support to the membership team, conducting membership data analysis and managing and growing The Beryl Institute’s membership community.
This is a part-time internship with an expectation of 10 hours per week.
REPORTS TO Director, Member Experience
LOCATION Based in Dallas/Fort Worth, but will work remotely with periodic in-person meetings
KEY RESPONSIBILITIES Responsibilities include the following, with other duties that may be assigned as the community grows and the role develops.
Conduct analysis to assist with member experience, retention and recruitment
Conduct basic office functions as needed, such as data entry and customer service
Run monthly membership renewals and invoices
Assist with other membership and operational tasks as assigned
Document process and suggestions for future internship support
Team player with an understanding and focus on the delivery of unparalleled service
Effective communication skills, both oral and written
Strong organization and time management skills
Attention to detail
Independent/self-starter – ability to take on tasks without instruction
Excellent computer skills with working knowledge of Microsoft programs, some HTML preferred
Healthcare industry knowledge a plus
TO APPLY Interested individuals should contact Michelle Garrison, Director, Member Experience directly, including a letter of interest and resume at firstname.lastname@example.org.
The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. The Beryl Institute defines the patient experience as the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.
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